Privacy Policy

1. What Data We Collect

We collect highly sensitive information to curate your perfect event, including:

• Identity & Contact: Names, phone numbers, and email addresses.
• Event Data: Event dates, locations, guest counts, and specific cultural or religious preferences (if provided for ceremony tailoring).
• Financial Data: Budgets and billing addresses. We use secure third-party payment gateways (e.g., Stripe, Razorpay) and do not store raw credit card numbers on our servers.

2. How We Use the Data

Your data is used strictly to curate vendor lists, process your bookings securely, send necessary operational communications (like SMS/email OTPs and booking confirmations), and provide ongoing customer support.

3. Who We Share Data With

We will share your name, event date, and specific event requirements with the vendors you explicitly select so they can properly prepare for and provide their services.

We will not sell your personal data, contact information, or event details to third-party marketing agencies or data brokers.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or tax reporting requirements (typically up to 7 years for financial records). Extraneous personal details can be deleted upon request after the event.

5. User Rights

Customers maintain the right to request a copy of their personal data held by EventsWalah, ask for corrections to inaccurate data, or request the complete deletion of their account and associated data (subject to legal retention requirements).

6. Cookies & Tracking

We use essential cookies to keep you logged in securely and to save your current cart or scenario builder progress. We also use standard analytics tools (like Google Analytics) to track anonymized website usage behavior to continuously improve our user interface and user experience.